Magnolia Bakery

The key lime pie was phenomenal

I’ve tried the banana pudding here before and it tasted amazing. This time though I picked it from their fridge and it was kind of warm so the flavor wasn’t as good as usual.

I’ve tried the banana pudding here before and it tasted amazing. This time though I picked it from their fridge and it was kind of warm so the flavor wasn’t as good as usual.

I’m a big fan of Magnolia Bakery and have purchased from multiple locations, which is why this experience was so disappointing.

I arrived to this location on 5/1/2026 approximately at 10:40pm. There was a rush 8 customers before me but still saw several banana puddings still available. I purchased a medium and immediately noticed it was almost entirely whipped cream and Nilla wafers, there was no actual pudding or banana.

I went back inside to let the cashier know, and instead of offering help, I was met with a sarcastic response saying the pudding was “there, surrounding the cup,” despite me showing them that there was no actual pudding present.

Since nothing was offered to resolve the issue, I purchased a second medium pudding hoping the first was just a mistake. Unfortunately, the second one was exactly the same, again, just whipped cream and wafers.

I’ve attached a photo for reference. You can clearly see there is no pudding present, and the wafers are still crunchy instead of soft, which confirms they were never properly layered with pudding.

To make matters worse, I brought a group of 8 people and everyone made a purchase, so this was not a small visit. Overall, this felt like a complete lack of quality control and customer service.

Really disappointing experience. I would not recommend this location if you’re expecting the standard Magnolia Bakery quality or basic customer care.